Terms of Service

TrueProps is a sports-analytics platform operated by TrueProps LLC, an Arizona limited liability company ("TrueProps", "we", "us"). We collect publicly available sports data, apply statistical models to it, and publish the results: projections, model-estimated probabilities, confidence indicators, historical model performance, simulations, and comparisons between our model output and prices publicly quoted by sportsbooks (the "Service").

By accessing or using the Service you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

In these Terms, "TrueProps Parties" means TrueProps and its owners, members, managers, officers, employees, agents, and licensors.

Everything TrueProps publishes — projections, probabilities, confidence indicators, edge figures, historical records, simulations, rankings, and any other output — is provided for informational and entertainment purposes only. It is not betting advice, gambling advice, financial advice, or a recommendation to place any wager. We are not your advisor, agent, or fiduciary.

TrueProps is not a gambling operator and is not a sportsbook. We do not accept, place, broker, transmit, or facilitate wagers of any kind, and we do not hold or process gambling funds.

Statistical projections are estimates, not guarantees. Sporting events are inherently uncertain — a model probability of 70% means the modeled outcome is expected to fail roughly three times in ten. We make no representation that any projection is accurate, that any market is mispriced, or that any outcome will occur.

Past model performance does not guarantee future results. Any accuracy figure or performance record we publish describes a specific model version over a specific sample in a specific market. It does not predict how the same or a different model will perform in the future.

We do not promise, and you should not expect, that use of the Service will be profitable. Wagering carries a substantial risk of financial loss, and most bettors lose money over time. Any decision you make in reliance on the Service is yours alone.

You must be at least 21 years old to create an account or use the Service. By using the Service you represent that you are 21 or older. The Service is not directed to anyone under 21, and if we learn that an account belongs to someone under 21 we will terminate it.

The Service is offered to users in the United States. We do not target or offer services to individuals in the European Economic Area or the United Kingdom.

You are solely responsible for knowing and complying with the laws of your jurisdiction, including any law governing sports wagering, the use of sports-analytics content, and the age at which wagering is permitted where you live. Sports wagering is illegal in some jurisdictions and restricted in others. Do not use the Service where doing so would be unlawful.

If you choose to wager, do so responsibly. Set limits in advance. Never wager money you cannot afford to lose. Never wager to recover losses. Treat every projection — including ours — as uncertain.

If you or someone you know may have a gambling problem, confidential help is available 24/7. Call or text 1-800-GAMBLER, or visit ncpgambling.org (National Council on Problem Gambling). In Arizona, call 1-800-NEXT-STEP.

We support self-exclusion. If you write to us asking to be excluded from the Service, we will close your account and decline to reopen it.

Some features require an account. We use passwordless, email-based sign-in: you provide an email address and we send a one-time sign-in link. You agree to provide accurate information and to keep control of that address — anyone with access to your email inbox can access your account, so secure your inbox accordingly. You are responsible for all activity under your account.

One person, one account. Accounts are personal to you and may not be shared, sold, transferred, or used by more than one individual.

You may close your account at any time from your account settings, or by contacting us.

When using the Service you agree not to:

• scrape, crawl, harvest, bulk-download, or systematically extract data, projections, or other content from the Service;
• resell, redistribute, republish, sublicense, syndicate, or commercially exploit Service content, including by re-publishing our projections or edge figures to third parties;
• access the Service through automated means (bots, crawlers, scripts, headless browsers) without our prior written consent;
• use the Service, or its output, to train, fine-tune, evaluate, or develop any machine-learning model or competing analytics product;
• circumvent, disable, or interfere with access controls, rate limits, or security features, or probe the Service for vulnerabilities;
• impose an unreasonable or disproportionate load on our infrastructure;
• misrepresent your identity or affiliation, or impersonate any person or entity;
• use the Service for any unlawful purpose, or in any jurisdiction where its use is prohibited.

We may investigate, and we may limit, suspend, or terminate access for conduct that violates this section — with or without notice.

The Service displays odds and other data sourced from third parties and may contain links to third-party websites, including sportsbooks. We do not operate those sites and we are not responsible for their content, availability, terms, privacy practices, odds, pricing, account decisions, or payouts. A link is not an endorsement or a recommendation.

Odds and third-party data may be delayed, incomplete, or inaccurate. Prices change quickly and may differ from what a sportsbook will actually offer you. Always verify current terms directly with the third party before acting.

We receive no compensation from any sportsbook. Outbound links carry no affiliate or referral parameters, and we have no financial relationship with any gambling operator. If that ever changes, we will disclose it here and adjacent to the links themselves.

The Service — including our statistical models, methodologies, projections, edge calculations, software, source code, database structure, design, text, and branding — is owned by TrueProps or its licensors and is protected by copyright, trademark, trade secret, and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal, non-commercial purposes. Using our output to inform your own decisions is personal use; redistributing, reselling, or syndicating it is not. No other rights are granted, expressly or by implication.

Underlying sporting facts and publicly available statistics are not claimed as our property. Our compilations, selections, arrangements, transformations, calibrations, and model outputs are.

TrueProps is not affiliated with, endorsed by, or sponsored by Major League Baseball, MLB Advanced Media, the National Football League, Major League Soccer, or any league, club, or sportsbook. All third-party marks are the property of their respective owners.

If you submit content to the Service — including records you enter, notes, or saved selections — you keep ownership of it. You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display that content solely to operate and improve the Service for you.

If you send us feedback, suggestions, or ideas, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation or compensation to you.

We may suspend or terminate your access — in whole or in part, with or without notice — if you breach these Terms, if we reasonably suspect fraud or abuse, if required by law, or if we discontinue the Service. You may terminate at any time by closing your account.

On termination, your license under the intellectual-property section ends immediately. The sections on informational purposes, acceptable use, intellectual property, your content, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and general terms survive. We will delete or de-identify your personal information as described in our Privacy Policy, except where we are required to retain it.

We may modify, suspend, or discontinue any part of the Service at any time. We may also change these Terms. When we do, we will revise the "Last updated" date at the top of this page, and for material changes we will make reasonable efforts to notify account holders by email at least 15 days before the change takes effect.

Material changes to the dispute-resolution section will not apply retroactively to disputes that arose before the change. Continuing to use the Service after a change takes effect means you accept the revised Terms.

The Service is provided "as is" and "as available", without warranties of any kind, express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. To the fullest extent permitted by law, the TrueProps Parties disclaim all of them.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that any projection, probability, edge figure, odds value, or historical record will be accurate, complete, or current; that defects will be corrected; or that use of the Service will produce any particular outcome, including any financial gain.

You acknowledge that sports data and odds feeds obtained from third parties may be delayed, incorrect, or unavailable, and that our models may contain errors. You assume all risk arising from your use of, and reliance on, the Service. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

To the maximum extent permitted by law, the TrueProps Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunity — including, without limitation, any gambling or wagering losses, any bet you placed or did not place, any missed line or price, and any loss arising from reliance on any projection, probability, edge figure, or odds display — whether based in contract, tort, negligence, strict liability, or any other theory, and even if advised of the possibility of such damages.

The total aggregate liability of the TrueProps Parties for all claims relating to the Service is capped at the greater of (a) the amounts you paid us for the Service in the twelve months before the claim arose, or (b) fifty US dollars (US $50) if you have paid us nothing. These limitations apply even if a limited remedy fails of its essential purpose, and they are a fundamental basis of the bargain between us. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify, defend, and hold harmless the TrueProps Parties from any third-party claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your breach of these Terms, or your violation of any law or the rights of a third party. This does not apply to any claim arising from the negligence or willful misconduct of a TrueProps Party.

We will notify you promptly of any claim for which we seek indemnification, and you may control the defense with counsel of your choosing — provided that we may participate at our own expense, and you may not settle any claim in a way that imposes an obligation on us, or admits fault on our behalf, without our prior written consent. You agree to cooperate reasonably in the defense.

Informal resolution first. Before starting a formal proceeding, you agree to contact us with a written description of the dispute and to attempt in good faith to resolve it for 30 days. This is a condition precedent to arbitration or litigation, except for the small-claims and injunctive-relief carve-outs below.

Binding individual arbitration. If the dispute is not resolved, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Arbitration will take place in Maricopa County, Arizona, or — at your election — by video or telephone, or in your county of residence.

Class action waiver. You and we agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If this waiver is found unenforceable as to any claim, that claim must proceed in court and is severed from arbitration.

Small claims. Either party may instead bring an individual claim in small claims court if it qualifies. Injunctive relief. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

Your right to opt out. You may opt out of this arbitration agreement by emailing us with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms and will not disadvantage you in any way.

The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this section, except that a court decides whether the class action waiver is enforceable. Arbitration fees and costs are governed by the AAA Consumer Arbitration Rules, under which we bear the substantial majority of administrative and arbitrator fees; each party otherwise bears its own attorneys' fees unless the arbitrator awards them.

These Terms are governed by the laws of Arizona, without regard to its conflict-of-laws rules. Subject to the dispute-resolution section, any dispute arising out of these Terms or the Service will be brought exclusively in the state or federal courts located in Arizona, and you consent to their jurisdiction. Nothing in these Terms deprives you of the protection of mandatory consumer-protection provisions of the law of the place where you live.

Electronic communications. You consent to receive all notices, disclosures, and other communications from us electronically, at the email address associated with your account, and you agree that electronic delivery satisfies any legal requirement that a communication be in writing. You are responsible for keeping that address current.

California residents. Under California Civil Code § 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the remainder will remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets. We are not liable for any failure or delay caused by events beyond our reasonable control, including third-party data or infrastructure outages.

Questions about these Terms, self-exclusion requests, arbitration opt-outs, copyright complaints, and billing disputes all go to the same place: support@trueprops.app. Email is our real support channel and billing mail is answered first.

Notices to us. Any legal notice required under these Terms — including a notice of dispute under the dispute-resolution section — may be sent to support@trueprops.app or by mail to the address above. Notices to you go to the email address on your account, as described under Electronic communications.

About the phone line. The number above reaches support and is monitored by voicemail. You never have to call anyone to cancel — cancellation is self-serve in Settings → Billing, takes effect immediately, and we will not add a retention step to it.